Refund policy

Money Back Guarantee:
You may return the product within 14 days of delivery for a full refund of the purchase price, excluding shipping costs.

Conditions for Return:
1. The product must be unused and in the same condition as you received it.
2. It must be returned in its original packaging.
3. Proof of purchase is required.

Return Shipping:
The customer is responsible for the cost of return shipping. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Processing Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

Exchanges:
To initiate an exchange, contact us by phone or email within 14 days of receiving your order. Our team will assist you in processing the exchange. Contact our Customer Service team at info@groenewoldwear.com or call 815-938-2381.

Note:
This return policy applies only to purchases made directly from groenewoldwear.com. If you purchased our product through a third-party retailer, please refer to their return policy for assistance.